Bryant Nielson | Developing Human Capital ™
The U.S. Military uses typical training techniques and modifies their delivery in order to turn an ordinary person into an extraordinary leader.When we think of military training, sometimes we think of a drill sergeant screaming in the face of a new recruit. Although this does happen, the branches of the U.S. Military utilize some of […]
Why be just one of the crowd? Why suffer in silence because your voice is unable to be heard? Following the herd is the most sure fire way to be lost. Why is it then, that most of us are trapped in the herd of mediocrity. Why do we continue to conform to being average. […]
I am a huge fan of Seth Godin. Seth has written a number of books. All small, succinct and influential [at least to me]. His blog has a post that embodies much of what he offers, but todays post, was beyond amazing. Here is what he said:
That moment
When you are sitting […]
I am not the originator of this list, but found it instructive as to the success and failure of companies and success.
1. A lost customer means lost feedback and the opportunity to improve.
2. A lost customer means lost sales and revenue that is lost forever!
3. A lost customer causes asking, “Why didn’t we recognize the […]
I just finished the Ken Blanchard book, [1995] Raving Fan. It was amazing. It is a simplistic presentation of what it takes to succeed in todays business world.
Primarily, these actions center around these three elements:
1) know what you want to provide
2) learn what your customers want
3) provide it ‘plus one’
Highly recommended reading.
A group of alumni, highly established in their careers, got together to visit their old university professor. Conversation soon turned into complaints about stress in work and life.
Offering his guests coffee, the professor went to the kitchen and returned with a large pot of coffee and an assortment of cups - porcelain, plastic, glass, […]
I recently was in the grocery store. Looking for my favorite coffee. When I found the isle I was presented with a wall of choices. 38 different varieties of coffee were on the racks with another set of choices as to the volume of coffee. In a simple walk through the rest of the store, […]
Even ordinary efforts, given enough time, can produce extraordinary outcomes.